Frequently asked questions

Open the Donate page, choose an amount, fill in your details and pay securely by UPI, card or netbanking through Razorpay. You can also give by bank transfer, cheque or cash: contact us and we will share the details.

Yes. A receipt is emailed to you as soon as your donation is confirmed. If you have an account, you can open and print every receipt from your Tax receipts page at any time.

Our 80G registration is in process. Until it is approved, donations are not eligible for a tax deduction. We will announce it here as soon as it is.

Donations go to our work: renovating schools, hostels and playgrounds, skill development training, and women empowerment programmes. You can follow our work on the Projects page and see how funds are used on the Transparency page.

Yes. Pick one of our active campaigns on the Donate page, or choose “Where it is needed most” and we will direct it to the greatest need.

Not at present. We will say so here when we are able to.

You are never listed unless you tick “Show my name on the public donor wall” when you donate. If you do, you can remove your name at any time from Privacy & data in your account, or by writing to us.

Sign in and open Privacy & data to download everything we hold, name a nominee, or delete your account. If you do not have an account, send a privacy request and we will help. Read our Privacy Policy for the details, including what we must keep for tax law.

We would love that. Use the Volunteer page for personal involvement, or the Contact page for CSR and organisational partnerships.

No. Every donation is a voluntary gift and is final and non-refundable, including a donation made by mistake, so please check the amount before you pay. If a payment fails, or your bank debits you but no donation is confirmed, that money was never a donation: your bank or Razorpay returns it automatically, usually within 5–7 working days. See our Refund & Cancellation Policy.